This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact or locate a single person, or to identify an individual in context.
Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.
When do we collect information?
We collect information from you when you subscribe to a newsletter, fill out a form, enter information on our site or provide us with feedback on our products or services.
How do we use your information?
We may use the information we collect when you register, make a purchase, sign up for our newsletter, respond to a survey or use certain other site features in the following ways:
- To personalize your experience and deliver the content and product offerings you are most interested in.
- To improve our website in order to better serve you.
- To better service you in responding to customer-service requests.
- To ask for ratings and reviews of services or products.
- To follow up after correspondence (live chat, email or phone inquiries).
How do we protect your information?
- We do not use vulnerability scanning and/or scanning to PCI standards.
- We only provide articles and information, we never ask for credit card numbers.
- We use regular malware scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons with special access rights who are required to keep the information confidential. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your device through your web browser (if you allow) that enable the site’s systems to recognize your browser and capture and remember certain information. We use cookies to understand your preferences based on previous or current site activity, and to compile aggregate data about site traffic and interactions so we can offer better site experiences in the future.
You can choose to have your computer warn you each time a cookie is being sent or turn off all cookies through your browser settings. If you turn cookies off, some features may be disabled, but you will still be able to place orders.
Third-party disclosure: We do not sell, trade or otherwise transfer your Personally Identifiable Information to outside parties.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies, and we have no responsibility for their content and activities. We nonetheless seek to protect the integrity of our site and welcome feedback.
CalOPPA, COPPA & Do Not Track
We honor Do Not Track signals. We do not allow third-party behavioral tracking. Users can visit our site anonymously, and our Privacy Policy link includes the word ‘Privacy’ and can be found on the footer of every page. We do not specifically market to children under the age of 13.
CAN-SPAM
If at any time you would like to unsubscribe from receiving future emails, you can contact us and we will promptly remove you from all correspondence.
Contacting us
If there are any questions regarding this privacy policy, you may contact us using the information on our contact page.